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WAN port plugged with ethernet cable, internet light off

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WAN port plugged with ethernet cable, internet light off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WAN port plugged with ethernet cable, internet light off
WAN port plugged with ethernet cable, internet light off
2021-07-08 15:23:08
Model: Archer C50  
Hardware Version: V6
Firmware Version: 0.9.1 0.2 v0001.0 Build 210111 Rel.37983n(4555)

tp-link

AC1200 Wi-Fi Router Dual Band

Archer C50

 

Firmware Version: 0.9.1 0.2 v0001.0 Build 210111 Rel.37983n(4555)

Hardware Version: Archer C50 v6 00000001

 

Model:Archer C50(EU) Ver:6.0

 

I have CAT5 cable, no modem,

I plugged the cable into the blue WAN port. Internet light is off. Doesn't light up.

Previously it did work for sometime before stopping to work again.

 

Internet working- cable works when plugged into laptop. 

Router has been configured properly.

I have Static IP. MAC cloning doesn't help. WAN port is okay checked.

 

Need solution ASAP, not troubleshooting. Please help me please!

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Re:WAN port plugged with ethernet cable, internet light off
2021-07-08 15:39:03 - last edited 2021-07-09 13:43:47

@Sanandan 

 

Try setting C50 WAN port as Dynamic IP and test.

If that doesn't work, you may call your ISP and ask them for help.

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Re:WAN port plugged with ethernet cable, internet light off
2021-07-09 06:56:43

@terziyski 

 

Didn't work. Stuck at connecting. 

Moverover I have Static IP provided by my ISP.

Didnt expect his method to work anyway.

 

Any other solution?

Anyone else having this same problem?

 

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#3
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Re:WAN port plugged with ethernet cable, internet light off
2021-07-12 12:03:16 - last edited 2021-07-12 12:03:30

@Sanandan 

 

Is it possible to try another CAT 5E or CAT 6 cable into the WAN port of the C50? Try to reset the C50 to factory defaults, reconfigure it from scratch, then check again if the LED will be on.

 

If still no luck, it is suggested to reach out to the local tech support to check if they can troubleshoot further or help with the replacement.

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