Archer AX10 unusable after firmware update (One Mesh)

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Archer AX10 unusable after firmware update (One Mesh)

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Archer AX10 unusable after firmware update (One Mesh)
Archer AX10 unusable after firmware update (One Mesh)
2021-07-11 10:29:22 - last edited 2021-07-12 09:12:03
Model: Archer AX10  
Hardware Version: V1
Firmware Version: Onemesh Firmware for Archer AX10

I have a TP Link Archer AX10(EU) ver 1.20

After accidentally update the One Mesh firmware : (US)_v1.2_210421, my wifi has became a real mess. Cannot connect to 5ghz band with smart connect on. Even with that off, the speed is 1-2Mbps ( my plan is 200Mbps ). 2.4 Ghz situation is a little better but the signal strength is way worse than before. Trying booting up recovery mode and using the older firmware doesn't work ( which i found out in this thread : https://community.tp-link.com/en/home/forum/topic/264528 ) Is there any beta version of my EU router or any ways to completely delete the firmware on my router? Thanks!

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Re:Archer AX10 unusable after firmware update (One Mesh)-Solution
2021-07-13 03:53:24 - last edited 2021-07-13 03:53:32

To anyone who update the wrong firmware : contact TP-Link support and they will connect you to their technical department. They gave me a beta firmware version and my problem has been resolved.

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Re:Archer AX10 unusable after firmware update (One Mesh)
2021-07-12 05:57:22

@Hoang1108 

 

May I know why did you upload the US version firmware into the EU hardware? Are you waiting for the Onemesh? We will escalate your case to the support engineers, they will check if they can help with the firmware issue.

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Re:Archer AX10 unusable after firmware update (One Mesh)
2021-07-12 08:57:03

@Kevin_Z thanks a lot. I already received the email from you guys and i will try to install the beta version to see if it works out for me. Thank you!

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Re:Archer AX10 unusable after firmware update (One Mesh)-Solution
2021-07-13 03:53:24 - last edited 2021-07-13 03:53:32

To anyone who update the wrong firmware : contact TP-Link support and they will connect you to their technical department. They gave me a beta firmware version and my problem has been resolved.

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