X20-DSL does not work with Sky Superfast
So I've recently picked up the new Deco X20-DSL with the idea of replacing my Sky modem and having mesh WiFi around the house.
After spending a couple of hours trying to get it to work I've finally given up. I cannot get the VDSL modem to work.
ive heard there's a beta version of some new firmware that fixes this problem. Does anyone know how I can get hold of it or when it is likely to be released to everyone?
It's close to being boxed up and sent back which is a shame because it seemed like the ideal solution.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, the beta firmware has been sent to your email, and please feel free to let me know whether it is working or not;
Thank you very much.
Update:
I just checked from the cloud server and it turned out that the Deco X20-DSL is online already.
So Please ignore the email and may I know how did you fix the internet issue?
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link I've applied the beta firmware update but this has not resolved the issue.
I currently have the X20-DSL plugged into my Sky modem but this is not ideal. I'd like to get this working without my sky router.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you and did you have any username and password as well the Internet VLAN ID from Sky?
If not, please have a look at this link:
https://www.georgebuckingham.com/sky-fibre-router-vdsl-password/
- Copy Link
- Report Inappropriate Content
@TP-Link Hi.
I can try and get the username and password using wireshark but where do I enter this in the Deco app?
if I select the Sky(MER)_VDSL option in the app there are no username/password fields.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
The latest firmware is fine now, you don't need beta firmware
https://www.tp-link.com/uk/support/download/deco-x20-dsl/#Firmware
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 1827
Replies: 8