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Something stuck on Guest Network, after I have disabled guest network on my M9

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Something stuck on Guest Network, after I have disabled guest network on my M9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AndrewEM

2021-07-18 09:21:17

Posts: 3

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Registered: 2021-07-18

Something stuck on Guest Network, after I have disabled guest network on my M9

2021-07-18 09:21:17

Model: Deco M9 Plus

Hardware Version:

Firmware Version: 1.5.2

I enabled guest network to see if that helped with an issue I was having with my Sonos, but when I have turned guest network off and rebooted my Deco, the app claims there is still a device connected to the guest network.

How is that even possible, and how do I fix it?

1 Reply

TP-Link

2021-07-19 08:19:21

Posts: 6831

Helpful: 3041

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Registered: 2018-07-23

Re:Something stuck on Guest Network, after I have disabled guest network on my M9

2021-07-19 08:19:21

@AndrewEM

Hi, have you tried to refresh or log out/in the Deco APP, as well as reboot all the Deco units to have a look?

If the issue still existed, please go to Deco APP>Overview>settings on the top left>help>suggestions and send the APP log to us?

Thank you very much.

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Something stuck on Guest Network, after I have disabled guest network on my M9

Something stuck on Guest Network, after I have disabled guest network on my M9

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