MY TP-LINK DECO m5 No Signal Coming from it

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MY TP-LINK DECO m5 No Signal Coming from it

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
MY TP-LINK DECO m5 No Signal Coming from it
MY TP-LINK DECO m5 No Signal Coming from it
2021-07-20 16:19:59
Model: AC500  
Hardware Version:
Firmware Version:

Hi! i just want to ask about my TP-LINK DECO m5 because there is no SIGNAL coming from it.

 

i tried to push reset button but nothing happens.

 

and also how to know is my Deco is Covered by warranty? because i buy this Deco From Online seller Marketplace. but he didnt reply to me.

 

Please Help.

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4 Reply
Re:MY TP-LINK DECO m5 No Signal Coming from it
2021-07-21 02:59:16

@Thrudgelmir 

Hi, when you said that there is no SIGNAL coming from Deco M5, did you mean all your devices could not detect the wireless network of Deco?

How long have you had the Deco and did it work fine before?

For the warranty service, it is also suggested that you could have a check with the local warranty office

https://www.tp-link.com/ph/support/contact-technical-support/#Hotline-Support

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Re:MY TP-LINK DECO m5 No Signal Coming from it
2021-07-21 03:55:38

@TP-Link Yes all of my devices cannot search signal from it. there is NO signal coming from Device.

 

there is no receipt because i buy this in marketplace Facebook.

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Re:MY TP-LINK DECO m5 No Signal Coming from it
2021-07-21 06:05:48

@Thrudgelmir 

Hi, if the local warranty office said the receipt is necessary for the warranty,   I am not sure what I can do for you.

I am afraid waiting for the Facebook seller would be the only suggestion now.

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Re:MY TP-LINK DECO m5 No Signal Coming from it
2021-07-21 06:22:03
ok tnx
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