Satellite Deco is disconnected from the main Deco

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Satellite Deco is disconnected from the main Deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Satellite Deco is disconnected from the main Deco
Satellite Deco is disconnected from the main Deco
2021-07-28 02:54:31
Model: Deco M4  
Hardware Version: V2
Firmware Version: 2.9.4

Last week my home encountered electricity tripped for 2 times, after that the satellite Deco are not functioning (which located at 2nd floor hallway).

I'd tried to on / off few times and set up again, but the satellite deco only pulsing red on LED.

 

Please kindly advise it is connection issue or hardware issue and how to resolve?

 

Appreciate your kind advise.

 

Lee Woei Leong

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Re:Satellite Deco is disconnected from the main Deco
2021-07-29 06:40:28

@wllee6637 

Have you tried to hardware reset the Deco M4 before?

If hardware reset still did nothing, please refer to this link to do a firmware recovery:

https://www.tp-link.com/en/support/faq/2958/

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