Unable to update firmware on Deco X20 V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to update firmware on Deco X20 V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to update firmware on Deco X20 V2
Unable to update firmware on Deco X20 V2
2021-08-06 15:14:44 - last edited 2021-10-09 02:32:43
Model: Deco X20  
Hardware Version: V2
Firmware Version: 1.0.3

I am trying to update the firmware on my Deco X20 V2 (US) and I am currently stuck on 1.0.3 when there is 1.0.9 available on the TP-Link website: Download for Deco X20 | TP-Link Canada

 

When I use the TP-Link Deco app on iOS, I get the message saying my current firmware is up to date.

 

I also tried using the web interface to do the firmware update and unable to do so as well after manually downloading the latest firmware.

 

 

Is there a problem with my Deco or should I be updating my firmware using a different method? I have also tried rebooting my two Deco units before attempting the firmware update.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Unable to update firmware on Deco X20 V2-Solution
2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

@popcornpop 

Hi, the firmware 1.0.3 Build 20210205 Rel. 35873 is a Canadian customized firmware that enabled band 4 of 5Ghz and could not update to the general firmware(1.0.6 & 1.0.9 &1.1.1).

Later there would be a new firmware available for upgrade and please keep attention to the official websites.

 

Thank you very much.

Recommended Solution
  0  
  0  
#2
Options
2 Reply
Re:Unable to update firmware on Deco X20 V2-Solution
2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

@popcornpop 

Hi, the firmware 1.0.3 Build 20210205 Rel. 35873 is a Canadian customized firmware that enabled band 4 of 5Ghz and could not update to the general firmware(1.0.6 & 1.0.9 &1.1.1).

Later there would be a new firmware available for upgrade and please keep attention to the official websites.

 

Thank you very much.

Recommended Solution
  0  
  0  
#2
Options
Re:Unable to update firmware on Deco X20 V2
2021-10-09 00:50:21

I am also having trouble upgrading my deco x20 (US) from firmware version 1.0.3. Firmware uploads to deco but upgrade then fails asking for latest version. I have tried Deco X20(US)_V2_1.0.6_210424, as well as the latest Deco X20(US)_V2_1.1.1_20210723, with the same result. 

 

Wondering if @popcornpop was able to upgrade his.

 

 

  2  
  2  
#3
Options