Issue between WiFi and ISP

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Issue between WiFi and ISP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Lakawade

2021-08-11 16:49:08

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Registered: 2021-08-11

Issue between WiFi and ISP

2021-08-11 16:49:08

Model: Archer C6

Hardware Version:

Firmware Version:

When there is an connection issue from ISP and the issue is resolved from their side. Then I switch on my router, the router starts and all the LED's are on (don't know whether it connects with ISP or not) and then the router's LED's are automatically turned off but the router appears to be connected to devices but without the internet connection.

I tried restarting my router but the same procedure happens.

1 Reply

Kevin_Z

2021-08-12 09:56:02

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Registered: 2018-12-24

Re:Issue between WiFi and ISP

2021-08-12 09:56:02

@Lakawade

Is it possible to take a short video about the issue you are reporting? Are all LEDs off or just the Internet? Ensure you're using the original power adapter that came with the router. BTW, is the C6 hardware version 2 or V3? EU or US?

Who is your ISP? What is the WAN connection type on the Archer C6? Is the power supply or internet or modem connection is not stable in your house?

When did you purchase the router, and was it working fine before?

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Issue between WiFi and ISP

Issue between WiFi and ISP

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