First time setup of Deco M4, persistent solid red led light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

First time setup of Deco M4, persistent solid red led light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
First time setup of Deco M4, persistent solid red led light
First time setup of Deco M4, persistent solid red led light
2021-08-12 09:05:18
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi!

I recently got the the Deco M4 AC1200 from UniFi, and I was attempting to set it up earlier. When I was setting it up, all the steps were fine up until where the app tells you to connect to the new network that the Deco creates. At this stage, before the network is set up, the Deco changes from a solid blue to a solid red indicator light, then the network is created. Upon connecting to the network the Deco creates, no data connection will be discovered. I have tried resetting and changing the DNS server but neither of them work. 

 

Does anyone have a solution? Thanks in advance!

  0      
  0      
#1
Options
5 Reply
Re:First time setup of Deco M4, persistent solid red led light
2021-08-12 09:25:10 - last edited 2021-08-12 09:35:47

@baconnotbacon 

I think the internet configuration details, might be incorrect, especially the internet VLAN, like internet VLAN ID 500?

(http://kb.webstation.my/docs/tm-unifi-vlan-setting-at-router/)

  0  
  0  
#2
Options
Re:First time setup of Deco M4, persistent solid red led light
2021-08-12 09:59:00
How would I be able to check?
  0  
  0  
#3
Options
Re:First time setup of Deco M4, persistent solid red led light
2021-08-12 11:29:46

@baconnotbacon 

For the internet connection type, it is under Deco APP>More>advanced>IPV4>internet connection type>PPPoE/Dynamic IP

For the IPTV, it is under Deco APP>More>Advanced>IPTV/VLAN>ISP profile

  0  
  0  
#5
Options
Re:First time setup of Deco M4, persistent solid red led light
2021-08-12 11:32:22

@TP-Link 

 

If the vlan is is incorrect configuration how would I go about correcting it? 

  0  
  0  
#6
Options
Re:First time setup of Deco M4, persistent solid red led light
2021-08-17 03:47:52

@baconnotbacon 

Hi, I see your Deco M4 is online and running, so I guess you have fixed this issue already

If yes, may I know how?

  4  
  4  
#7
Options

Information

Helpful: 0

Views: 938

Replies: 5