Home Network Community > Deco > Problem with internet connection loss
< Deco

Problem with internet connection loss

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Problem with internet connection loss

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with internet connection loss
Problem with internet connection loss
2021-08-12 17:27:50
Model: Deco E4  
Hardware Version: V7
Firmware Version: 1.5.1 Build 20210330 Rel. 64251
After configuring my 2 deco e4, my wifi devices such as cell phones, tablets, chromecast work correctly, but if I connect the Notebook via wifi or cable, the computers (e4) lose connection with the internet, the same happens if I connect the play4 by cable. I would need to tell me what to test ... because without connecting those devices everything is fine.
Greetings and thanks
  0      
 
  0      
 
#1
Options
2 Reply
Re:Problem with internet connection loss
2021-08-13 06:29:32

@Nicolas_G 

Hi,

When the notebook or the PS4 are connected, did you mean Deco E4 would lose connection, such as blinking red, or the devices themselves disconnected frequently?

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#2
Options
Re:Problem with internet connection loss
2021-08-13 15:32:03

@TP-Link Good morning, when I connect the play 4 or the notebook, the devices are still connected to the Deco, but they tell me that although they are connected to the Wi-Fi, it does not have internet connection. Indeed, they do not have internet, neither the Wi-Fi devices nor the notebook. If I restart them, they continue the same without internet, the only solution is to disconnect the notebk and the play 4 and restart the deco ...

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 471

Replies: 2

Related Articles
 Internet connection loss
351 0
loss of internet over wifi - but wired connection is fine
346 0
Deco X20 frequent loss of internet connection
23399 2
Problem with TP link Archer Adapter (loss of connection)
206 0
 Internet connection loss after uploading
923 0
 loss internet connection, help
268 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.