Solution VR300 | Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically
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Hello,
have already post about this problem in this thread, but probably is better to create a new one since we are talking about a different model.
Problem is that after ~ 12 hour of work the Errors (pkts) count moves from zero and goes wild (after this night was around ~1200000 ).
The speed of download bitrate dramatically start to decrease as well.
The only 2 found solution is either to restart the modem or unplug and replug the vdsl cable to reset internet connection.
after a reboot the situation is this one [ full performance in pagespeed (40 mbps down, 7.7 mbps up) ]
After ~12 hours the errors start to spawn and the download rate decreased to less than 4 mbps download (!!), upload value is the same.
Other Notes:
Am not using any telephone nor dsl filter, just the vdsl cable connect directly to the router.
The problems happens also for my ethernet connected Desktop PC (errors pkts + download speed drammaticaly decreased)... this is definitely not only a WiFi issue.
Seems also that this problem happens also for different model of tp-link modem router eg:
https://community.tp-link.com/en/home/forum/topic/243294
https://community.tp-link.com/en/home/forum/topic/263338
https://community.tp-link.com/en/home/forum/topic/271298
https://community.tp-link.com/en/home/forum/topic/209588
https://community.tp-link.com/en/home/forum/topic/240008
In none of these thread there is a solution.
Can anyone help me?
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Im using the beta firmware but im still having errors on downstream/ upstream.
How would I get dslam information? what is that? I tried calling sky and they just said we can't provide that.
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The beta firmware is different from the last beta version, whats changed? vr400 v3
it was Archer_vr400v3_1.8.0_0.9.1 beta firmware. Now its changed?
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Hello,
does anyone have solution to download errors ? I have thousands of them immediatelly after restart, i tried new cables, beta firmware, ... nothing helped. But if i put old Zyxel to same cable everything is ok without any error .
Or is the router broken? But i see many other people have the same issue, so it looks like feature ...
My firmware Version:1.5.0 0.9.1 v00a1.0 Build 220321 Rel.60385n Hardware Version:Archer VR400 v3 00000002
Connected to Czech Wia DSL provider.
Thanks,
David
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Sunshine wrote
1. May I know who your ISP is? and may I have a screenshot of the Errors when using ADSL2+?
2. Do you mean the ADSL2+ connection drops every couple of minutes and internet stops working? If so, may I have a screenshot of the whole Status page and system log file when the connection drops? and will it recover automatically or you have to start the VR300 to get DSL and internet connection again?
3. Please provide the firmware version of your VR300 V2.0 for records, I will also double-check if it is the latest one
Hi Sunshine! Sorry for the late reply but I did not get any notification that you replied,
To answer your questions:
1- Terranet (Lebanon), I unfortunately don't have any screenshots as I switched back to my old router.
2- Yes, on ADSL 2+ I get a lot of error (Pckts) drops in a matter of minutes, and the DSL connection resets on its own, the issue only happens on ADSL 2+, however on ADSL I do get packet losses but not as much as ADSL 2+ , the connection here is somewhat stable but I do have to restart the router every day.
3- Firmware version: 1.5.0 0.8.0 v00a2.0 Build 230320 Rel.3.438n
I can get you the logs if there is hope that a new version can fix my issues, as I work online and have to reswitch routers and use the vr300 to get the logs, which is annoying to use during video calls etc.
I switched back to my old modem (TP-Link TD-W9970) and having no issues with both ADSL or ADSL 2+
Thanks in advance!
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I started using my VR300 again to get the logs, how can I send them to you? there does not seem to be an option to upload a txt file.
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