Solution VR300 | Errors (pkts) increases after ~ 12 hours of usage. Download bitrate drops down dramatically
Hello,
have already post about this problem in this thread, but probably is better to create a new one since we are talking about a different model.
Problem is that after ~ 12 hour of work the Errors (pkts) count moves from zero and goes wild (after this night was around ~1200000 ).
The speed of download bitrate dramatically start to decrease as well.
The only 2 found solution is either to restart the modem or unplug and replug the vdsl cable to reset internet connection.
after a reboot the situation is this one [ full performance in pagespeed (40 mbps down, 7.7 mbps up) ]
After ~12 hours the errors start to spawn and the download rate decreased to less than 4 mbps download (!!), upload value is the same.
Other Notes:
Am not using any telephone nor dsl filter, just the vdsl cable connect directly to the router.
The problems happens also for my ethernet connected Desktop PC (errors pkts + download speed drammaticaly decreased)... this is definitely not only a WiFi issue.
Seems also that this problem happens also for different model of tp-link modem router eg:
https://community.tp-link.com/en/home/forum/topic/243294
https://community.tp-link.com/en/home/forum/topic/263338
https://community.tp-link.com/en/home/forum/topic/271298
https://community.tp-link.com/en/home/forum/topic/209588
https://community.tp-link.com/en/home/forum/topic/240008
In none of these thread there is a solution.
Can anyone help me?
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Hi, I didn't see any log file provided before, you could compress the .txt log file and upload it when reply this post.
If possible, please provide the screenshot of Status page to show the errors(pkts) as well.
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Hi
I have the same exact problem on archer vr400 v3 EU it used to get fixed by a reboot or turn off turn on but recently it become worse after rebooting problem still exist i tried inatalling the latest update multiple times and hard reset nothing workes please release update to fix this the last update was a year ago
as you can see only few minutes I am connected and the errors are going up really fast
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hi @Sunshine any updates?
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I'm having the same problem with the AWFUL W9960 V1 that my ISP provided. And quite curious that V1.2 gets this patched, but not the V1. These are the two recent screenshots I got, of the web gui on my modem router. The runtimes and the SS dates can be seen...
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This problem still happen even with beta firmar to try and fix problem
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@mountain64اعطونا حلول نفس مشكل تقطعات بالجملة
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@TP-Link للاسف ولاي تحديث حل مشكل تقطعت وتشويشارجو نظر غي هذا مشكل وشكرا
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Hi All,
The phenomenon description regarding this issue has been updated on the post marked as recommended solution: https://community.tp-link.com/en/home/forum/topic/273730?replyId=625572, please double check if your case is really the same and downstream errors raise up to 100000 or higher.
If not, it is actually not this problem, please start a new thread to provide detailed problem description for analysis.
If it is this issue but problem still exists after installing the beta firmware, please provide the following information:
1) The model number as well as the hardware and firmware version of the modem
2) The internet service provider and the specific DSLAM information which you could get from ISP
3) Did you contact your ISP to check the line? And do you have any other DSL modem avaialble for testing on the same line?
4) Detailed problem, such as whether speed drops to 1/10 compared to previous speed and whether it recovers after rebooting.
5) When the issue happens, log in to the web-based interface of the modem. Check DSL Status. Please take a screenshot of the Status page for further help.
6) How often does the issue happen?
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