Deco M5 no deja conectar

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Deco M5 no deja conectar

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 no deja conectar
Deco M5 no deja conectar
2021-08-27 21:22:47
Model: Deco M5  
Hardware Version: V1
Firmware Version:

Buna tarde.

 

El día de hoy los decos se desconectaron y no se dejan acceder. están en color amariilo y y se queda en este estado, la aplicación no los reconoce.

 

qué puedo hacer para acceder a los decis?  

 

 

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Re:Deco M5 no deja conectar
2021-12-31 07:11:52

@soportecide 

Hi, would a factory reset via reset pinhole at the bottom for 1s get the light to blinking blue?

If still no luck, please refer to this link and check whether Deco M5 could be in firmware recovery mode:

How to use firmware recovery if the Deco become brick

While if all failed, please feel free to contact the local warranty office to check for a warranty.

Thank you very much.

 

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