Showing error in extender after few second

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Showing error in extender after few second

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Showing error in extender after few second
Showing error in extender after few second
2021-08-31 15:37:29
Model: RE200  
Hardware Version: V4
Firmware Version: 1.0.7 Build 20200922 Rel. 39466

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#1
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Re:Showing error in extender after few second
2021-08-31 15:38:02
Hlo Please fix my problem
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#2
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Re:Showing error in extender after few second
2021-09-01 06:40:09 - last edited 2021-09-01 06:57:00

@Bibek_Yadav 

From the photo RE200 connect to router's 2.4 GHz Wi-Fi, sometimes it may take a few secs before the ' Exclamation' mark turn into 'Check 'mark when you refresh the web page.  Ensure you have put RE in a proper location and see if RE has stable Internet 

How to place your wireless Range Extender for optimal reception and performance?
https://community.tp-link.com/en/home/forum/topic/269204

 

You could follow the guide below and select a better channel on the main router , turn off some advanced wifi settings on router and see if it helps with stability: 

[Troubleshooting] Range Extender Keeps Losing Connection

https://community.tp-link.com/en/home/forum/topic/272398

Can you check the Leds Status on RE200 when error occurs,  Wi-Fi LEDs are ON or go off at that time? May I know the model of router as well, thank you. 

 

 

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#3
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Re:Range Extender Keeps Losing Connection and Showing error in extender after few second
2021-09-06 16:13:00

@Solla-topee 

WiFi Range Extender

Model:- RE200

Firmware Version:- 1.0.7 Build 20200922 Rel. 39466

Hardware Version:- RE200 v4.0

 

Problem: Re:[Troubleshooting] Range Extender Keeps Losing Connection and showing error after few second and extender is in near router as shown in screenshot then also it sowing error.

i have also reset the extender to solve this problem then also it is showing  Error like previous and losing Connection Please help me to solve this problem.

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#4
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Re:Range Extender Keeps Losing Connection and Showing error in extender after few second
2021-09-07 01:33:50

@Bibek_Yadav  Hello, 

May I know the model of your router, does range extender connect to router directly or through other extender or APs?

1. From the photo RE200 connects to 2.4Ghz of router, you could  try a different Wi-Fi channel on router: ( you may need help from router support for this)

Scan for nearly Wi-Fi channels using Wi-Fi analyzer app or software and select a less crowded channel for router.

 

2.How about the Leds status when the error occurs on the range extender?

If Led is On you could also try the suggestion to turn on DHCP and set up a smaller IP range for RE200 as the guide I sent above.

 Page4 is the Led on RE200: https://static.tp-link.com/2020/202009/20200917/1910012838_RE200%205.0%20&%20RE220%203.0_UG_REV5.0.0.pdf

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#5
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Re:Range Extender Keeps Losing Connection and Showing error in extender after few second
2021-09-07 05:02:54

@Solla-topee 

It is connected directly to My Nokia Modem which is 2.4Ghz 

Led Status is good by showing green light 

 

My Router Information

Device Name:- G-140W-G

Vendor: Nokia

Serial Number:- ALCLFBEBF8DE

Hardware Version:- 3FE49090DAAA

Boot Version:- U-Boot-Dec-31-2016--12:00:00

Software Version:- 3FE46606IJIJ31

Chipset:- MTK7526FD

 

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#6
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Re:Range Extender Keeps Losing Connection and Showing error in extender after few second
2021-09-08 03:39:56

@Bibek_Yadav Hello, 

Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved. Thank you!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#7
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Re:Showing error in extender after few second
2021-09-08 04:57:02

@Bibek_Yadav 

System log file is attached below 

File:
syslog-2021-09-08.logDownload
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#8
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Re:Showing error in extender after few second
2021-09-14 13:37:27

@Bibek_Yadav Hello Sir/Mam i have replied to mail in which i was asked to provide my time and team Viewer id and i have not got any reply from 3-4 days or u can mention that where should i reply for that.

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#10
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