Deco X68 Cannot Save Address Reservation

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Deco X68 Cannot Save Address Reservation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X68 Cannot Save Address Reservation
Deco X68 Cannot Save Address Reservation
2021-09-02 15:20:37 - last edited 2021-09-07 11:57:46
Model: Deco X68  
Hardware Version: V1
Firmware Version: Deco X68(US)_V1_1.0.4_20210519

Hello, 

 

I recently acquired a Deco x68 system, I have been able to set it up and it works fine with the exception of Address Reservation. 

Any time I try to save a reservation. I get Failed to save your settings. Please try again later. 


Has anyone seen this or have a resolution to this?

 

Thank you.

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#1
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1 Accepted Solution
Re:Deco X68 Cannot Save Address Reservation-Solution
2021-09-06 14:46:54 - last edited 2021-09-07 11:57:46

@TP-LINK

 

Just wanted to add that the issue has been resolved. 

 

When I changed the LAN IP, for some reason the subnet mask did not save correctly. Once I rectified that, I was able to save the reservation. 

 

Thank you. 

Recommended Solution
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#4
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3 Reply
Re:Deco X68 Cannot Save Address Reservation
2021-09-03 03:44:00

@AeroV 

Hi, would it be possible to record a video clip for me?

If you were able to reproduce the same issue every time, please go to Deco APP>Overview>three lines on the top left>Help>Contact Us>suggestions and add the APP log.

 

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#2
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Re:Deco X68 Cannot Save Address Reservation
2021-09-03 18:26:48 - last edited 2021-09-06 14:45:26

@TP-Link 

Please see attached

 

**Removed video clip

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#3
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Re:Deco X68 Cannot Save Address Reservation-Solution
2021-09-06 14:46:54 - last edited 2021-09-07 11:57:46

@TP-LINK

 

Just wanted to add that the issue has been resolved. 

 

When I changed the LAN IP, for some reason the subnet mask did not save correctly. Once I rectified that, I was able to save the reservation. 

 

Thank you. 

Recommended Solution
  3  
  3  
#4
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