AX73 USB File Sharing via FTP very unstable

AX73 USB File Sharing via FTP very unstable
AX73 USB File Sharing via FTP very unstable
2021-09-04 05:13:59 - last edited 2022-06-01 09:33:54
Hardware Version: V1
Firmware Version:

Hi

.

I have enable FTP access to USB file sharing. Access via SMB is acceptable speed and also  via FTP if connected within same wifi network also acceptable but when accessing from outside network using ftp client access will be very slow or cant access at all with network error msg. Authentication from outside network is ok but access got problem.

 

I have other option which is connect to router using vpn and access usb share using smb. it will give acceptable speed as well but why if not using vpn and access though ftp its really not stable. to access via vpn will require additional step hence it easier using ftp but seem like not stable and very slow.

 

another question is why usb file sharing access is very basic on ax73. older tplink router can support multiple user with subfolder support but ax73 is very basic supporting only 2 prelisted account (admin &visit) and no subfolder support. its new router should have btter control feature over usb support. Is there any plan to have more feature on upcoming firmware?

 

 

 

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11 Reply
Re:AX73 USB File Sharing via FTP very unstable
2021-09-06 03:18:07

@ShukriMN 

 

Can we have a comparison test when accessing the USB file in the local network and via FTP from outside? If possible, you can take a video when accessing the file via FTP from outside, thanks.

 

BTW, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. You can confirm and check.

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Re:AX73 USB File Sharing via FTP very unstable
2021-12-28 12:28:47

@ShukriMN 

 

Facing issue with FTP over internet (online ftp via ddns) 

or very very slow or does not even connect most times

local ftp or smb is perfect and speedy to access USB storage

 

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Re:AX73 USB File Sharing via FTP very unstable
2022-05-24 13:51:34

  @ShukriMN 

 

I have same problem. 

Problem with ftp access from external locations.

I prepared short video. I can post it to the right person.

It is working some time, then stop. I have to switch off this service and swich on, then it is working again. After some days again not available from external locations.

Locally is working fine with no problems, at least till today. 

 

regards

 

RB

 

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Re:AX73 USB File Sharing via FTP very unstable
2022-05-24 14:00:58

  @ShukriMN 

 

Any new info?

Problem existed in previous models and the same in new ones.

 

I would appreciate direct contact with someone, who has any knowledge and influence on this issue.

 

regards

 

RB

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Re:AX73 USB File Sharing via FTP very unstable
2022-05-25 08:57:39

Hello @Robus_PL 

 

We may discuss this issue in detail via email, and we will contact you with your registered email address. Please pay attention to your email box for follow-up. Thank you.

 

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Re:AX73 USB File Sharing via FTP very unstable
2022-06-02 16:44:09
Thank you. But when will it be? Still waiting.
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Re:AX73 USB File Sharing via FTP very unstable
2022-06-26 22:17:14

  @Kevin_Z 

Waiting for the contact.

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Re:AX73 USB File Sharing via FTP very unstable
2022-06-27 02:08:49

@Robus_PL 

 

It seems you were not receiving the previous email, which ticket ID is TKID220526630. We will resend it to you.

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Re:AX73 USB File Sharing via FTP very unstable
2022-06-29 11:39:11

  @Kevin_Z 

...waiting.

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Re:AX73 USB File Sharing via FTP very unstable
2022-07-05 16:05:47

  @Kevin_Z 

Nothin, nothing, nothing.

Why is that?

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