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Instal extra tp link deco 5, but do not have access to the app

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Instal extra tp link deco 5, but do not have access to the app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Dfpitt

2021-09-04 19:22:44 - last edited 2021-09-06 00:48:32

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Registered: 2021-09-03

Instal extra tp link deco 5, but do not have access to the app

2021-09-04 19:22:44 - last edited 2021-09-06 00:48:32

I need to install extra deco 5 to extend the internet. However all the originals were set up by the person that installed the system and i do not have access to the app or know what email it was registered under how can i resolve. Thanks

1 Reply

TP-Link

2021-09-08 07:57:08

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Re:Instal extra tp link deco 5, but do not have access to the app

2021-09-08 07:57:08

@Dfpitt

Hi, you could leave me a private message about the MAC address of the main Deco and we can help you to find the registered email.

But you might also need to find the password.

Or you could contact the person who installed the Deco and let him refer to the following link to change the owner account:

How to change the owner account on Deco APP

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Instal extra tp link deco 5, but do not have access to the app

Instal extra tp link deco 5, but do not have access to the app

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