Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Deco M5/E4 Mesh Setup - Unable to check for update

< Deco

Deco M5/E4 Mesh Setup - Unable to check for update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5/E4 Mesh Setup - Unable to check for update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5/E4 Mesh Setup - Unable to check for update

2021-09-05 17:44:16 - last edited 2021-09-05 17:48:48

Posts: 6

Helpful: 4

Solutions: 0

Stories: 0

Registered: 2019-09-15

Deco M5/E4 Mesh Setup - Unable to check for update

2021-09-05 17:44:16 - last edited 2021-09-05 17:48:48

Model: Deco M5

Hardware Version:

Firmware Version: 1.5.3

Greetings,

How do you fix Unable to Check Update from the Deco App? I have the latest version of the app already restarted my Decos and still the problem persists. I currently have this setup: Deco M5(Main) > Deco M5(wired) > Deco E4 - Deco E4 - Deco E4. I updated my software month ago and now I can't check for any updates.

I need help on how to fix this issue. Thanks!

3

3

#1

3 Reply

2021-09-08 08:39:35

Posts: 6831

Helpful: 3036

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:Deco M5/E4 Mesh Setup - Unable to check for update

2021-09-08 08:39:35

Hi, Did you still have the same issue?

If yes, could you please send feedback via Deco APP>Overview>three lines on the top left>Help>Contact Us >Suggestions and add the system log?

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

0

0

#2

LV1

2021-10-02 08:55:38

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-10-02

Re:Deco M5/E4 Mesh Setup - Unable to check for update

2021-10-02 08:55:38

@TP-Link I have the same issue. Any news on a fix for this?

0

0

#3

LV1

2021-10-02 12:19:15

Posts: 6

Helpful: 4

Solutions: 0

Stories: 0

Registered: 2019-09-15

Re:Deco M5/E4 Mesh Setup - Unable to check for update

2021-10-02 12:19:15

@Protecuk Fixed it by restarting them again I think took me 2-3 more restarts until it shows normal.

0

0

#4