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Can't connect Google Home or Chromecast audio (Deco M5)

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Can't connect Google Home or Chromecast audio (Deco M5)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't connect Google Home or Chromecast audio (Deco M5)
Can't connect Google Home or Chromecast audio (Deco M5)
2021-09-07 17:04:17 - last edited 2021-09-09 07:10:46
Model: Deco M5  
Hardware Version: V3
Firmware Version: Latest

Can't add a Google Home, Home mini or Chromecast audio. I see them but when i try to confingure, on the first steop tryinf to connect to the device, it alway says

 

Cant establish communcication

 

  • Deco M5
  • FAI router in bridge mode
  • Default settings for M5 router

 

  1. Tried fast roaming, no success
  2. Tried to rebboot everything, no success
  3. Tried 2.4 ghz only on M5, no success


Latest firmware on eveything!

 

Found multiple posts, some olds, with the same problem. No real solution from TP-Link. Annoying.. Can you guys fix that?

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#1
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1 Accepted Solution
Re:Can't connect Google Home or Chromecast audio (Deco M5)-Solution
2021-09-08 23:18:46 - last edited 2021-09-09 07:10:46

@Jimjimjim 

 

AP mode did it. I had to restart several times, and hard reset each chromecast devices. 

Recommended Solution
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#4
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3 Reply
Re:Can't connect Google Home or Chromecast audio (Deco M5)
2021-09-07 21:35:57 - last edited 2021-09-07 21:36:24

@Jimjimjim callend TP Link. They suggest to change top access point only, instead of router mode.

 

Well.. ok .Let's try it. Before getting a prooer messh system. And then by TP Link, 

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#2
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Re:Can't connect Google Home or Chromecast audio (Deco M5)
2021-09-08 03:39:30

@Jimjimjim 

Hi, did the AP mode make any difference?

Have you tried to enable the guest network for 2.4ghz only with a different SSID and connect the smartphone to the guest network, then add the Google Home, Home mini and Chromecast audio?

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#3
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Re:Can't connect Google Home or Chromecast audio (Deco M5)-Solution
2021-09-08 23:18:46 - last edited 2021-09-09 07:10:46

@Jimjimjim 

 

AP mode did it. I had to restart several times, and hard reset each chromecast devices. 

Recommended Solution
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#4
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Helpful: 0

Views: 1750

Replies: 3

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