No internet - secured message in Windows 10 laptop and Android phone
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.No internet - secured message in Windows 10 laptop and Android phone
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have an Archer AX6000 purchased in June through Amazon. The AX6000 is V1 and has the 1.2.4 Build 20210719 rel.12163(5553) firmware installed.
I have 4 Windows laptops in my home environment + some Samsung tablets and phones. For some reason, once a day, a laptop and a Samsung phone are disconnected from the Internet (not the wireless router). It states "No Internet - Secured" in the wireless configuration. This is fixed quick by disconnecting and connecting again to the router, but the situation has turned annoying since sometimes it happens during work conferences.
I have updated the firmware of the wireless card and eventually, the wireless card was replaced. This didn’t solve the situation. With the Samsung phone, there is not much I can do.
I also contacted my ISP twice. They have checked the modem, and everything is working fine.
I have tried connecting to the 2GHz and 5GHz wireless networks. I have changed the channel and it maintains the same situation.
This started to happen on day 1 after the router was installed.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thank you very much for all the details. To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1804
Replies: 11
Voters 0
No one has voted for it yet.