No internet - secured message in Windows 10 laptop and Android phone
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have an Archer AX6000 purchased in June through Amazon. The AX6000 is V1 and has the 1.2.4 Build 20210719 rel.12163(5553) firmware installed.
I have 4 Windows laptops in my home environment + some Samsung tablets and phones. For some reason, once a day, a laptop and a Samsung phone are disconnected from the Internet (not the wireless router). It states "No Internet - Secured" in the wireless configuration. This is fixed quick by disconnecting and connecting again to the router, but the situation has turned annoying since sometimes it happens during work conferences.
I have updated the firmware of the wireless card and eventually, the wireless card was replaced. This didn’t solve the situation. With the Samsung phone, there is not much I can do.
I also contacted my ISP twice. They have checked the modem, and everything is working fine.
I have tried connecting to the 2GHz and 5GHz wireless networks. I have changed the channel and it maintains the same situation.
This started to happen on day 1 after the router was installed.
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