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Already have 1 extender. Bought another but can’t connect

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Already have 1 extender. Bought another but can’t connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Already have 1 extender. Bought another but can’t connect
Already have 1 extender. Bought another but can’t connect
2021-09-19 20:10:19
Model: TL-WA850RE  
Hardware Version: V7
Firmware Version:

I already have a TP TL-WA850RE which worked fine for the upstairs. Then I bought another one to help with the wi-fi in the back of the house, but I can’t seem to be able to connect it. If I do, it replaces my original one. I want this to work along side the other one as an alternative. How do I do this?

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Re:Already have 1 extender. Bought another but can’t connect
2021-09-22 09:18:52 - last edited 2021-09-22 09:21:06

@cpauls77  Hello, 

May I know how do you connect these 2 extenders, via Tether APP/ web page, do both extenders connect to router? 

When use 2 range extenders, we recommended connecting both range extenders directly to the router, not extender wirelessly connects to another extender ( for the performance and stability of the 2nd extender)  

Recommended Topology : RE1 )))(( Router )))(( RE2

You could unplug the first extender when set up the second extender, after the set-up process, plug both extender and see if both REs show up and work. 
 

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Re:Already have 1 extender. Bought another but can’t connect
2021-09-22 13:01:50

@Solla-topee 

I think I used the app to set the first extender up. And so tried to do the same, but the second one just replaced the first one. I was expecting there to be 2 on my account, but only one. So are you saying I should unplug the first one, then connect the second one and do a search for it. They will need to be named differently. Do I need a laptop for this and to connect it via Ethernet cable to the router?

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#3
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Re:Already have 1 extender. Bought another but can’t connect
2021-09-23 05:45:27 - last edited 2021-09-23 05:50:15

@cpauls77 You could set up both extenders in Tether app and that does not require a laptop.

  • Set up 1st extender via Tether app
  • Then set up 2nd extender via Tether APP 
  • Connect mobile phone to router's Wi-Fi or extender's Wi-Fi and refresh Tether app 

After range extender connects to router successfully,  it will get an IP address from router and will be in the local network. 

When mobile phone  & two Wi-Fi extenders are in the same local network of your router, both extenders will show up in Tether app. 

 

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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