m4750 keeps restarting
Model: M7450
Hardware Version: V2
Firmware Version: Latest
Hi,
I have recently purchased M7450 ,mifi and it is keep
restarting allot through the day
Below steps done but no result
factory reset
band change from 2.4 to5GHz
Channel change
Please advise the further solution
Thanks in Advance..:
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Hi, thank you for your feedback.
Did this issue start out of the box? and how long have you had M7450?
May I know who is your SIM card carrier?
Would you be kind to record a video clip about the restarting process?
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Good afternoon
i got the tp link start of august and the problem started a month ago
the sim card carrier is t-mobile
i got a video where is restarts
hope this all helps
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@TP-Link I am having similar problems. Firmware is updated. I have rebooted, made a reset and somehow the problem is persistent. Can you please assist? thanks!
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Hi, I see you have followed two posts: one is the disconnection issue, the other is the auto-restart issue.
If it is the second one, the product might be broken.
So which one is like your case?
If it is an unstable issue, please help send an email to support.forum@tp-link.com.
1. Who is your SIM card carrier.
2. A screenshot of the status page before and after the internet dropped.
3. the system log on the Mi-Fi.
4. Would there be any change in the LED lights when the internet dropped?
5. How often did the internet drop?
Thank you very much.
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Sorry, and I also get your email. Thank you.
On #3, guppie sent a video about the restarting process, does your router behave like the same?
I have reported your case to the senior engineer and I am sure we can find a proper solution for you.
Thank you again.
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