Deco M4R with Samsung A32 4G isn't proparly working in Mesh

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Deco M4R with Samsung A32 4G isn't proparly working in Mesh

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4R with Samsung A32 4G isn't proparly working in Mesh
Deco M4R with Samsung A32 4G isn't proparly working in Mesh
2021-09-21 14:57:19 - last edited 2021-09-21 15:13:03
Model: Adapter  
Hardware Version: V2
Firmware Version: 1.4.3 Build 20200918 Rel. 74289

Hi everyone, 

(english is not my native language but iw ill do my best and i have selected model Adapter since i must select something but this product i am not using).

I have problems with my recently bought three Samsung A32 in combination with my three DECO M4R.

They are set in AP mode after a connectbox router from ZIGGO (dutch provider). All deco's are properly set according to the router provider (1 deco wired and 2 by wireless).

All Samsung A32 seem to have problems changing to other AP points and tend to hold on to the old AP (and sometime change from 5GHz to 2.4Ghz (i can follow that ofcourse). 

Eventhough i stand next to the nearest AP which offers 5Ghz is far better than the old one.

This occurs in both guest as in primary network with both 2.4 as 5 ghz on.

I have read something about some phones to do not roam eventhough connection is falling down -75dBa.

Just for info...ofcourse after putting wifi off and on it connects to the AP i would think it would switch to automaticly.

Funny is that my few months old A51 which i am using at the moment (and former A5 and A3) have/had none of these issues.

Hope this communicaty has some bright ideas for me since my teenagers are getting fed up with this.

My download through main deco is 300Mbps with speedtest on 5Ghz with my laptop (mayby irrelevant info ;))

My best Regards

 

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Re:Deco M4R with Samsung A32 4G isn't proparly working in Mesh
2021-09-22 11:16:47

@Eznem 

Hi, Have you tried to turn off the Mesh technology on the Deco APP for the Samsung A32?

Normally, Deco can only provide a roaming suggestion. Whether to roam or not depends on the client itself as it has its own roaming threshold as well, which is decided by its manufacturer. In this case, clients may refuse the roaming suggestion or respond slowly causing the delay of roaming.

For more details, please have a look at:

Why my clients don't roam/connect to the nearest Deco node?

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