This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Can't register my iiNet voip account
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't register my iiNet voip account
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP : iiNet
hello support,
I purchased a new TD-VG3631 VoIP Router yesterday.
The internet configuration is fine.
However when i configure the voip function none of the phone calls will connect and I just get a continuous tone after the dialing finishes
All info provided by iinet is entered, however the status is always down..
When I enter this info into my old modem, it works fine
Can you suggest a fix for this ?
Or is it a faulty VOIP modem that I need to send back?
Here is the voip info:
Profile Name: shane.mxxxx
Phone No: 08924xxxxx
Display Name: 08924xxxxx
Authentication Realm: BLANK
Authentication ID: 08924xxxxx
SIP Password: xxxxxxx
Registrar Address: iinetphone.iinet.net.au
SIP Proxy: sip.wa.iinet.net.au
Outbound Proxy: sip.wa.iinet.net.au
Registrar Port: 5060
SIP Proxy Port: 5060
Outbound Proxy Port : 5060
thanks.
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP : iiNet
hello support,
I purchased a new TD-VG3631 VoIP Router yesterday.
The internet configuration is fine.
However when i configure the voip function none of the phone calls will connect and I just get a continuous tone after the dialing finishes
All info provided by iinet is entered, however the status is always down..
When I enter this info into my old modem, it works fine
Can you suggest a fix for this ?
Or is it a faulty VOIP modem that I need to send back?
Here is the voip info:
Profile Name: shane.mxxxx
Phone No: 08924xxxxx
Display Name: 08924xxxxx
Authentication Realm: BLANK
Authentication ID: 08924xxxxx
SIP Password: xxxxxxx
Registrar Address: iinetphone.iinet.net.au
SIP Proxy: sip.wa.iinet.net.au
Outbound Proxy: sip.wa.iinet.net.au
Registrar Port: 5060
SIP Proxy Port: 5060
Outbound Proxy Port : 5060
thanks.
Re:Can't register my iiNet voip account
Hi, These are my settings and still no Voip service with iiNet (Naked DSL plan).
Latest firmware has been installed.
I now have a dial tone (which is new). I use a physical handset but when dialing finishes there is only a continuous tone and no connection (as before)
All these setting are as per a 45 min call to tech support @ iiNet and separate feedback from TP Link email support.
I have also tried not registering the Outbound Proxy - results are the same.
Someone has suggested that I do need to wait at least 5 minutes until Voip changes are registered at the ISP end ?!
Ethernet, Wifi, internet connection are all working fine.
Any comments anyone?
Thanks for all responses to date.
Latest firmware has been installed.
I now have a dial tone (which is new). I use a physical handset but when dialing finishes there is only a continuous tone and no connection (as before)
All these setting are as per a 45 min call to tech support @ iiNet and separate feedback from TP Link email support.
I have also tried not registering the Outbound Proxy - results are the same.
Someone has suggested that I do need to wait at least 5 minutes until Voip changes are registered at the ISP end ?!
Ethernet, Wifi, internet connection are all working fine.
Any comments anyone?
Thanks for all responses to date.
