Parental controls do not work consistently

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Parental controls do not work consistently

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Mpking828

2021-09-24 02:25:40

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Registered: 2021-09-24

Parental controls do not work consistently

2021-09-24 02:25:40

Model: Archer AX6000

Hardware Version: V1

Firmware Version: 1.2.4 20210719 rel. 12163

I've added a chromebook to a profile, and blocked a website. (Wattpad.com if it matters). The Chromebook is the only device in the profile.

I've added the 5ghz Mac address. There is no 2.4 radio in the client list, probably because the Client is in the same room.

Sometime the site is blocked. (Usually if I remove the client and re add it. But this is not 100 reliably)

Sometimes it works fine. If I check the insights tab, it's not listed.

I've dumped the cache on chrome, and the site still loads.

I need help figuring this out.

1 Reply

Kevin_Z

2021-09-29 02:20:24

Posts: 21587

Helpful: 5043

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Registered: 2018-12-24

Re:Parental controls do not work consistently

2021-09-29 02:20:24

@Mpking828

Have you had a chance to test other sites, will it be blocked correctly? This will be escalated to the support engineers to investigate, you can reply their email if you are willing to follow it up.

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Parental controls do not work consistently

Parental controls do not work consistently

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