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I simply cannot update firmware after reset to factory settings. Reason is I can't give a new name and password. Prompt is that the login name and password is incorrect...
Hey @qsxie
Range extender will allow you to create a new login account after factory reset the extender. Some older version extender use ' admin' as username and 'admin' as default login password. You could factory reset extender if login failed
RESET: With the extender powered on, use a pin to press the RESET button until most Leds flash once.
Later please follow the instructions here to set up range extender :
（How to configure Range Extender via Tether APP）https://www.tp-link.com/support/faq/357/
（How to configure my range extender via web GUI to extend an existing wireless network's coverage）https://www.tp-link.com/support/faq/1400/
May I have a photo of the error if the concerns persists, thank you.
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