I cannot set new name and password from tether app from admin admin

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I cannot set new name and password from tether app from admin admin

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I cannot set new name and password from tether app from admin admin
I cannot set new name and password from tether app from admin admin
2021-09-24 15:20:41

I simply cannot update firmware after reset to factory settings. Reason is I can't give a new name and password. Prompt is that the login name and password is incorrect...

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Re:I cannot set new name and password from tether app from admin admin
2021-09-29 08:12:39

Hey @qsxie 

Range extender will allow you to create a new login account after factory reset the extender. Some older version extender use ' admin' as username and 'admin' as default login password. You could factory reset extender if login failed 
RESET: With the extender powered on, use a pin to press the RESET button until most Leds flash once. 
Later please follow the instructions here to set up range extender :
(How to configure Range Extender via Tether APP)https://www.tp-link.com/support/faq/357/
(How to configure my range extender via web GUI to extend an existing wireless network's coverage)https://www.tp-link.com/support/faq/1400/

 

May I have a photo of the error if the concerns persists, thank you. 

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