tl-wr941hp lost internet

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tl-wr941hp lost internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tl-wr941hp lost internet
tl-wr941hp lost internet
2021-10-06 13:34:10
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version:

Hi there. I have the following problem. My rounter loses internet signal. I have already configured it as a modem, repeater and access point. Every 10 or 15 minutes the router loses an internet signal, so I have to turn the Wi-Fi of my phones off and on again to get a signal again. What could it be? I already tested 2 941HP routers and they do the same.

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Re:tl-wr941hp lost internet
2021-10-08 12:05:06

@wagego 

 

Does this issue only happen on wireless devices? Please check if the devices that connect to the router via an Ethernet cable will work flawlessly when there is no internet on the wireless devices when the issue happens. If the wired connection always works fine, try to modify the wireless settings on the router, such as wireless channel, channel width, and security, you can check the guide below:
https://www.tp-link.com/support/faq/722/


When did you purchase the router? You can try to reset the router to factory defaults then reconfigure it from scratch, then confirm again if the issue persists.

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