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Problem with HP 6950 AIO and Deco M4R.

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Problem with HP 6950 AIO and Deco M4R.

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Problem with HP 6950 AIO and Deco M4R.
Problem with HP 6950 AIO and Deco M4R.
2021-10-10 19:52:10
Model: Deco M4  
Hardware Version: V20
Firmware Version: 1.4.3

It's the only device i have problem. Windows can't recognize it and i try everything.

 

Disabled Fast Roaming, Disabled 5Gz, DIsabled Security, Enabled Guest Account, Disabled Mesh, Wi-Fi direct ON. Nothing..

 

The printer is 6950 AIO. I have router's wifi OFF cause i use Deco M4 for this reason.

 

The printer can only work with IPv6. I have it on dynamic.

 

Any suggestion?

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5 Reply
Re:Problem with HP 6950 AIO and Deco M4R.
2021-10-11 00:45:05

@lazostat 

 

lazostat wrote

The printer is 6950 AIO.

 

The printer can only work with IPv6. I have it on dynamic.

 

It is hard to find printer that is exclusively IPv6. I googled specs for your printer model, what I have found says printer supports both IPv4 and IPv6. Have you checked configuration settings for IPv4, perhaps something is not right there?

 

You also have the following options for HP printer:

 

- Try using WPS, if there is WPS button in your Deco app, that might be the easiest way.

 

- Connect printer to Windows computer by USB cable, install HP printer software and configure printer to work through USB. When successful, use HP Printer Setup & Software utility or the HP Smart app to change the connection type, through "Convert a USB connected printer to wireless," or similarly named, and see if you can successfully configure printer for WiFi from there.

Refer to User Manual of your printer for detailed instructions.

 

If you run Deco mesh in Router mode, both printer and Windows computer must be on the same network: either Main or Guest. If Windows computer is connected to one of Deco through Ethernet cable, printer must be connected to Main Network.

 

If Windows computer connected by Ethernet cable directly to ISP router, it won't be able to see printer connected by WiFi to Deco mesh.

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#2
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Re:Problem with HP 6950 AIO and Deco M4R.
2021-10-11 08:41:07

@lazostat 

Hi, Alex has provided some useful suggestions and it is worth a try.

And one more question, since you only said Windows PC could not recognize the HP 6950 AIO, is the printer able to connect to the internet but not detected on the computer when searching from the printer, or the printer has not been able to connect to Deco yet?

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#3
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Re:Problem with HP 6950 AIO and Deco M4R.
2021-10-11 15:53:45

@lazostat When i turn on router's wifi everything works well. I see many posts about decos and printers, so i guess it's deco's fault.

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#4
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Re:Problem with HP 6950 AIO and Deco M4R.
2021-10-12 03:45:31

@lazostat 

Hi, Thanks for the update.

I see that it looks like Deco might be the problem otherwise you might not come here, right?cool

But in order to locate the problem, I might need your help to get more details.

Since you only mentioned “Windows PC could not recognize the HP 6950 AIO”, is the printer able to connect to the internet but not detected on the computer when searching from the printer, or the printer has not been able to connect to Deco yet?

Is M4 working in the wireless router mode, or access point mode?

Would they be any error message when it failed to connect to Deco’s Wi-Fi or failed to be detected by the PC?

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#5
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Re:Problem with HP 6950 AIO and Deco M4R.
2021-10-12 06:14:23

@lazostat Anyway. I will turn router's wifi on when i am gonna use printer. It's a waste of time trying to figuring this. And i don't have time.

 

Thanks for the help!

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