Archer C6 Parental Control does not work if IPV6 protocol is enabled

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Archer C6 Parental Control does not work if IPV6 protocol is enabled

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Archer C6 Parental Control does not work if IPV6 protocol is enabled
Archer C6 Parental Control does not work if IPV6 protocol is enabled
2021-10-10 22:09:33 - last edited 2021-10-15 08:57:54
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.10 Build 20210513 rel.63256(5553)

Hi,

 

If the IPV6 protocol is enabled, the Parental Control lock stops working in the Archer C6.

Does anyone know this problem?

 

 

Regards,

 

Maldonado BRZ

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#1
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1 Accepted Solution
Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled-Solution
2021-10-14 23:21:53 - last edited 2021-10-15 08:57:54
Dear kevin Follows the return of tplink support " Dear Customer, Now Parental Control is only based on IPv4 address, and cannot work for IPv6. But we have forwarded it and added it on the optimization, our RD will try to optimize this module further, many thanks for your suggestion! Best Regards " Grateful for The help
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Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled
2021-10-11 06:04:06

@MaldonadoBRZ 

 

Does it mean the Parental Control settings are working properly if the IPv6 is disabled on the C6? Who is your ISP, and what kind of modem are you using with the C6?

 

What are the detailed Parental Control settings on the C6? We may need to confirm.

 

MaldonadoBRZ wrote

Hi,

 

If the IPV6 protocol is enabled, the Parental Control lock stops working in the Archer C6.

Does anyone know this problem?

 

 

Regards,

 

Maldonado BRZ

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Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled
2021-10-11 20:12:59
Does it mean the Parental Control settings are working properly if the IPv6 is disabled on the C6? R:Exactly, if IPV6 is disabled in C6, parental control works normally Who is your ISP, and what kind of modem are you using with the C6? R:ISP = TIM Modem:TG588v V2 (Technicolor) on bridge mode What are the detailed Parental Control settings on the C6? We may need to confirm. R:The test setup is simple, just a device (mac-address) and block content keyword = youtube
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Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled
2021-10-13 09:12:36

@MaldonadoBRZ 

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled-Solution
2021-10-14 23:21:53 - last edited 2021-10-15 08:57:54
Dear kevin Follows the return of tplink support " Dear Customer, Now Parental Control is only based on IPv4 address, and cannot work for IPv6. But we have forwarded it and added it on the optimization, our RD will try to optimize this module further, many thanks for your suggestion! Best Regards " Grateful for The help
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Re:Archer C6 Parental Control does not work if IPV6 protocol is enabled
2021-10-15 08:58:24

@MaldonadoBRZ 

I see. That makes sense. yes

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