Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > Traffic Statistics INFO [6962] Clear all stats because time changed

< Wi-Fi Routers

Traffic Statistics INFO [6962] Clear all stats because time changed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Traffic Statistics INFO [6962] Clear all stats because time changed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Panda_in_UA

2021-10-13 09:18:06

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-10-13

Traffic Statistics INFO [6962] Clear all stats because time changed

2021-10-13 09:18:06

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.0.3 Build 20210717 rel.64680(4555)

Hello!

Have a regular (every 1-2 days) router reboot with this error: Traffic Statistics INFO [6962] Clear all stats because time changed.

What I was trying to do:

Different time configuration
Turn of/on SmartConnect, OFDMA, TWT, OneMesh and all other options
Different Transmit power and channels...

no results.

System log is attached.

Any ideas?

File:

syslog-2021-09-22.logDownload

3 Reply

Kevin_Z

2021-10-14 02:02:13

Posts: 21560

Helpful: 5020

Solutions: 2537

Stories: 21

Registered: 2018-12-24

Re:Traffic Statistics INFO [6962] Clear all stats because time changed

2021-10-14 02:02:13

@Panda_in_UA

Please check if you enabled the Reboot Schedule on the router. Disable it, then confirm.

Are you using the original power adapter that came with the router? What is the spec, is it 12V 2.5A?

When did you purchase the router? Does this auto reboot issue start when you installed it, or it happens recently?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Panda_in_UA

LV1

2021-10-14 07:01:25 - last edited 2021-10-14 07:02:14

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-10-13

Re:Traffic Statistics INFO [6962] Clear all stats because time changed

2021-10-14 07:01:25 - last edited 2021-10-14 07:02:14

@Kevin_Z Hi!

1. I purchase router around 3 month ago... and have problem almost after unpackage.

2. Of course scheduled reboot is OFF. The reboot with this error is random.

3. Original AC adapter is used. Rechecked it - 12V, 2.5A.

I had long chat with my local support (Ukraine), but they only recomended to turn on/off some functions and config the scheduled reboot )))

I need help... can't work with this problem (have a lot video meeting).

Kevin_Z

2021-10-14 08:15:21

Posts: 21560

Helpful: 5020

Solutions: 2537

Stories: 21

Registered: 2018-12-24

Re:Traffic Statistics INFO [6962] Clear all stats because time changed

2021-10-14 08:15:21

@Panda_in_UA

The tech team was made aware of your issue. They will likely reach out to you via email to continue troubleshooting your issue.

Traffic Statistics INFO [6962] Clear all stats because time changed

Traffic Statistics INFO [6962] Clear all stats because time changed

Information

Voters 0

Tags