The M7000 router connects to devices but doesn't give access to the internet

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The M7000 router connects to devices but doesn't give access to the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The M7000 router connects to devices but doesn't give access to the internet
The M7000 router connects to devices but doesn't give access to the internet
2021-10-22 17:06:14
Model: M7200  
Hardware Version: V1
Firmware Version: 1.0.8

Hello, the router (M7000) will connect regularly with other devices (tried two phones and a PC) but doesn't give any access to the internet. Checked the APN and they are correct.

 

Do you have any idea about the problem?

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Re:The M7000 router connects to devices but doesn't give access to the internet
2021-10-28 10:20:16

@Gehir 

Hi,sorry for the delay.

Were you still having the internet issue with M7200?

If yes, could you please help me check the following information:

1. may I know who is your internet service provider?

2.Could you please send me the following screenshots on the web UI:

--Status

--Advanced>network>Dial-up settings

--Advanced>Device>system log

 

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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