Wifi light not on at all

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Wifi light not on at all

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Wifi light not on at all
Wifi light not on at all
2021-10-26 07:14:42 - last edited 2021-10-29 08:19:44
Model: Archer C7  
Hardware Version:
Firmware Version:

My device AC 1750 Archer C7 (US) do not have wifi light on. (Only the power light solid on, “sun-like” light - blinking and the “globe” light - solid on). 
 

No wifi option using win 10 pro (64) laptop and ios phone. 

 

I have tested the network - it is working if I directly connect the network with lan cable. So I'm sure is something wrong with the router. 

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#1
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1 Accepted Solution
Re:Wifi light not on at all-Solution
2021-10-29 08:19:36 - last edited 2021-10-29 08:19:44

@Kkkk54777 

 

None of the client devices can see the wireless network of the router? Please try to install a Wi-Fi analyzer to check if you can detect the 2.4G and 5G signal, you can also login to the web interface page of the C7 to modify the wireless channels, then check again if you can detect the signal.


Please also verify how did you reset the router, by turning it off then on, or press the RESET button on its back panel? Reset it one more time by checking this guide:
https://www.tp-link.com/support/faq/497/

 

You are also suggested to update to the latest official firmware from the local official website:
https://www.tp-link.com/support/download/archer-c7/#Firmware


If none of the above helps, I guess the WiFi stops working on the router, you can contact the local tech support to check if they have other suggestions or check the warranty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#3
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Re:Wifi light not on at all
2021-10-26 07:20:51

 

I have tried to hold the reset button for 10 sec. and restart the router / reconnect all cables. 
 

but all methods above have no use. 

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#2
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Re:Wifi light not on at all-Solution
2021-10-29 08:19:36 - last edited 2021-10-29 08:19:44

@Kkkk54777 

 

None of the client devices can see the wireless network of the router? Please try to install a Wi-Fi analyzer to check if you can detect the 2.4G and 5G signal, you can also login to the web interface page of the C7 to modify the wireless channels, then check again if you can detect the signal.


Please also verify how did you reset the router, by turning it off then on, or press the RESET button on its back panel? Reset it one more time by checking this guide:
https://www.tp-link.com/support/faq/497/

 

You are also suggested to update to the latest official firmware from the local official website:
https://www.tp-link.com/support/download/archer-c7/#Firmware


If none of the above helps, I guess the WiFi stops working on the router, you can contact the local tech support to check if they have other suggestions or check the warranty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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  1  
#3
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