X20 Wifi Mesh stopped working

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X20 Wifi Mesh stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
X20 Wifi Mesh stopped working
X20 Wifi Mesh stopped working
2021-10-29 01:05:20
Model: AC50  
Hardware Version: V1
Firmware Version:

Hi, Hoping someone has some ideas, 2 nights ago my X20 (note while I have selected the X20 to come in to this forum page it doesn't show up up as an option for 'model') started blinking Red across all 3 units. I can't do any diagnostics via the app as it 'can't find the connection, I can't even get in to check firmware etc. Internet from my ISP router is working.

Sorry for lack of information but any thoughts?

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Re:X20 Wifi Mesh stopped working
2021-11-01 06:07:11

@HydeMargo 

Hi, I see now Deco X20 is online from the cloud server so I guess it has been recovered from blinking red?

And your current firmware is on 1.2.6, it is suggested to update to the latest firmware first:

Deco X20(US)_V1_1.5.0_210121

How to update the firmware via web UI:

How to Update the Firmware of Deco

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