MY X20 DECO WONT UPDATE CURRENT IP ADRESS WITH MY DDNS NAME SETTINGS

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MY X20 DECO WONT UPDATE CURRENT IP ADRESS WITH MY DDNS NAME SETTINGS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
MY X20 DECO WONT UPDATE CURRENT IP ADRESS WITH MY DDNS NAME SETTINGS
MY X20 DECO WONT UPDATE CURRENT IP ADRESS WITH MY DDNS NAME SETTINGS
2021-11-16 15:57:13
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.51 BUILD 20210204 REL 50738

I have tried all possible measures such as reboot, factory default reset (by reset button), reset by app, change the DDNS name, change deco, disable ipv6, DNS auto, DNS manual,  It just don't work.

 

I find the WAN address of DECO in the app then ping it. It works, even with ignore ping from WAN is selected?

 

Now I try using my DNS name xxxxx.tplinkdns.com, it doesn't work, it shows other IPs in a bracket with no reply.

 

Is it possible that ISP is blocking it? but how?

 

Any solution to this? thanks

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Re:MY X20 DECO WONT UPDATE CURRENT IP ADRESS WITH MY DDNS NAME SETTINGS
2021-11-17 02:24:01

@Ridzuan 

Hi, thank you very much for the feedback.

Could you please have a look at the suggestions via private message?

Please feel free to let me know what is going on with your case.

 

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