Ax50 not connecting to Eufy Homebase2

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Ax50 not connecting to Eufy Homebase2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
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Re:Ax50 not connecting to Eufy Homebase2
2021-12-09 06:49:43

@Gijs12345 

 

If that is the case, I still suggest you confirm with them again to confirm why the Homebase 2 doesn't show up in the router connected device list. If it cannot get an IP address successfully, it won't talk with the router nor connect to the internet. This needs to be verified and troubleshoot with Eufy camera support.

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Re:Ax50 not connecting to Eufy Homebase2
2021-12-11 15:46:51

@Kevin_Z Been trying the port things and the subnet message pops up again. 

 

Eufy sent me this IP before: 103.91.159.28

I will ask them again if this is right. 

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