Can not change deco 5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can not change deco 5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can not change deco 5g
Can not change deco 5g
2021-12-08 18:30:48
Model: Deco E4  
Hardware Version: V1
Firmware Version:

The app  is no options to set up 5g channel,I can not use 5g,only 2.4g can be use with my pc,please update the app asap.

  0      
  0      
#1
Options
1 Reply
Re:Can not change deco 5g
2021-12-09 06:21:11

@Rickooo 

Hi, welcome to the community.

could you use a Wi-Fi analyzer and help me check which channel the 5ghz is on?

Normally the 5ghz of Deco is on band 1(channel 36-48) which is commonly used for most mobile devices.

By the way, what is the model number of your laptop?

Thank you very much.

  0  
  0  
#2
Options