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No remote access anymore after moving to another location

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No remote access anymore after moving to another location

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No remote access anymore after moving to another location
No remote access anymore after moving to another location
2021-12-17 14:09:21 - last edited 2021-12-20 01:09:38
Model: Archer MR200  
Hardware Version:
Firmware Version:

Successful setup has been completed including remote access over 4G at location A.

 

After moving the Archer MR200 geographically to location B remote access does not work anymore. Cloud Device status is Offline. No login possible.

Please note: Internet access via Wireless successfully has been tested at location B. The device is powered on and connected to the Internet. And currently I also remotely have access to and manage my Netatmo smart weather station.

Any idea? Thanks.

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#1
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4 Reply
Re:No remote access anymore after moving to another location
2021-12-17 17:10:48 - last edited 2021-12-20 01:09:38

@raffael 

 

Hi,

 

Do you mean the MR200 is no longer able to login to TP-Link Cloud using your TP-Link ID?

 

Can you check if the router's System Log (under Advanced -> System Tools) lists any error messages?

 

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#2
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Re:No remote access anymore after moving to another location
2021-12-17 18:33:09 - last edited 2021-12-20 01:09:38

@woozle 

 

Hi

 

That's correct.

 

Since location B is about 300 km away from location A (where I live), I cannot look at logs without remote access/login.

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#3
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Re:No remote access anymore after moving to another location
2021-12-17 19:45:17 - last edited 2021-12-20 01:09:38

@raffael 

 

I am afraid, then it seems there is nothing you can do at the moment to fix this. Someone will have to go to location B and check out what's wrong with the MR200.

 

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#4
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Re:No remote access anymore after moving to another location
2021-12-18 08:45:49 - last edited 2021-12-20 01:09:38

@woozle 

 

Okay.

 

Will (have to) do it that way.

 

Thanks for this feedback.

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#5
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