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In the wifi-lab, I always get the error indication "You are offline" while trying to measure internet speed.
However it is not correct, the test gives ping information and shows the service provider. I can test the speed with other software. I am very much online, despite the error indication?
Hi, can you send me some pictures of the error messages?
Could you please go to change the DNS server on the Deco to have a look: How to change DNS server settings on my Deco?
By the way, under “Run Wi-Fi diagnostics”, there is a separate ”Test speed” and when you run the speed test here, will you have the same error message?
Thank you very much.
Hi, I attach a screenshot.
I set a manual DNS here i Sweden, no difference.
When I try the separate test speed, it fails.
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