This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.I have a deco x20 and it just refuses to connect.
It says the ISP username and password is incorrect, but the ISP folks insist that is not the case. I also used the same username and password to log into their portal to view my connection status.
Hi, I guess you are using the PPPoE connection type?
May I know who is your internet service provider and what is the model number of your ISP cable/fiber modem?
And can I have a screenshot that Deco kept saying incorrect username and password?
Update:
just now, I see from the cloud server that the Deco is online now.
So I guess the configuration is successful now,
If yes, May I know how you have fixed the issue?
Thank you very much.
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