There is no option to subscribe to homeshield Pro

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There is no option to subscribe to homeshield Pro

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tobbeman

2022-01-14 12:53:17

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There is no option to subscribe to homeshield Pro

2022-01-14 12:53:17

Model: Deco M5

Hardware Version: V8

Firmware Version:

Hello

I can't find a option to subscribe to Homeshield Pro. We have tried from both the Tether and the Deco app. We have also tried from three diffrent phones both android and apple.

thanks in advance!

1 Reply

TP-Link

2022-01-18 09:23:41

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Registered: 2018-07-23

Re:There is no option to subscribe to homeshield Pro

2022-01-18 09:23:41

@Tobbeman

Hi, I guess you might choose the wrong model number since you select Deco M5？

After checking from the cloud server, I see your model is Deco X60-V1 which still uses HomeCare, and Deco X60 V3 supports HomeShield

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There is no option to subscribe to homeshield Pro

There is no option to subscribe to homeshield Pro

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