There is no option to subscribe to homeshield Pro

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There is no option to subscribe to homeshield Pro

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
There is no option to subscribe to homeshield Pro
There is no option to subscribe to homeshield Pro
2022-01-14 12:53:17
Model: Deco M5  
Hardware Version: V8
Firmware Version:

Hello

I can't find a option to subscribe to Homeshield Pro. We have tried from both the Tether and the Deco app. We have also tried from three diffrent phones both android and apple.

 

thanks in advance!

 

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Re:There is no option to subscribe to homeshield Pro
2022-01-18 09:23:41

@Tobbeman 

Hi, I guess you might choose the wrong model number since you select Deco M5?

After checking from the cloud server, I see your model is Deco X60-V1 which still uses HomeCare, and Deco X60 V3 supports HomeShield

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