2.4G access not available to mutiple users But 5G is?

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2.4G access not available to mutiple users But 5G is?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
2.4G access not available to mutiple users But 5G is?
2.4G access not available to mutiple users But 5G is?
2022-01-24 13:41:59 - last edited 2022-01-29 22:22:36
Model: Archer VR400  
Hardware Version: V1
Firmware Version:

I have no restrictions except for 'IP & MAC Binding' and 'Access Control' but I have a couple of users (laptop and moble phone) That cannot connect to the 2.4G WiFi but can connect to the 5G (5G is time limited and shuts down at specific times).

Why would an apple phone or windows laptop connect only to 5G and not to 2.4G? I have other phones and computers that connect fine.

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