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Archer AX73/AX5400 - Slow Upload Speed

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Archer AX73/AX5400 - Slow Upload Speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CombatWombat

2022-01-26 02:46:55 - last edited 2022-01-26 02:48:11

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Registered: 2022-01-26

Archer AX73/AX5400 - Slow Upload Speed

2022-01-26 02:46:55 - last edited 2022-01-26 02:48:11

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.2.0 Build 20211222 rel.74632(5553)

Hi All/Team,

Having the same upload issue as the below support thread:

https://community.tp-link.com/en/home/forum/topic/269726

Frequently (2-6 times daily) Internet upload speeds drop to 0.0mbps with high packet loss, download speeds are OK - I can temporarily fix this by restarting all network equipment (ISP NTD/modem + AX73) - this sometimes does not work.

- Name of your ISP

Aussie Broadband

- Model of the ISP provided modem

Arris CM8200(B)

- Download and Upload bandwidth provided by ISP

100mbps down - 20mbps up

- Speedtest result when connecting to the ISP modem

105mbps down - 18-20mbps up.

- Speedtest result when connecting to the TP-Link router with an Ethernet cable

100mbps down - 0.0-0.5mbps up - massive packet loss(jitter)

I have attempted fixes suggested in the above aforementioned thread, I have factory reset and replaced ethernet cables.

Any other suggestions?

1 Reply

Kevin_Z

2022-01-26 11:28:15

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Registered: 2018-12-24

Re:Archer AX73/AX5400 - Slow Upload Speed

2022-01-26 11:28:15

@CombatWombat

Can you confirm if the QoS on the router is disabled? You can follow this guide:

https://www.tp-link.com/support/faq/2992/

When does this issue happen, does it happen when you start to use it or does it happen recently after some changes in the network, such as firmware update?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Archer AX73/AX5400 - Slow Upload Speed

Archer AX73/AX5400 - Slow Upload Speed

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