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Unable to login in the app

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Unable to login in the app

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Unable to login in the app
Unable to login in the app
2022-02-10 18:20:14 - last edited 2024-10-12 09:54:13
Tags: #Deco App Related
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

I am trying to open the Deco app on my phone.

 

However I cannot log in. I get the message 'No internet' while being conected and using it.

 

I have reset my phone, and reset the main router have no effect.

 

 

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#1
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1 Accepted Solution
Re:Unable to login in the app-Solution
2022-02-12 15:44:47 - last edited 2022-02-12 21:42:19

@xbommele Have you tried uninstalling & reinstalling the app?

Just a M4 (2-pack) user who regrets buying it
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#4
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4 Reply
Re:Unable to login in the app
2022-02-11 06:18:12

@xbommele 

Hi, if you use the 4G mobile data, are you able to the log into the Deco APP?

And may I know when did this issue start?

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#2
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Re:Unable to login in the app
2022-02-11 12:32:01

@TP-Link 

Hi, Even when on 4G. This issues started about a week ago

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#3
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Re:Unable to login in the app-Solution
2022-02-12 15:44:47 - last edited 2022-02-12 21:42:19

@xbommele Have you tried uninstalling & reinstalling the app?

Just a M4 (2-pack) user who regrets buying it
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#4
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Re:Unable to login in the app
2022-02-12 21:42:50

@ImtiazAli 

Yes. This worked

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#5
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