Deco M5 can't access to QNAP NAS

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Deco M5 can't access to QNAP NAS

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Deco M5 can't access to QNAP NAS
Deco M5 can't access to QNAP NAS
2022-02-12 22:44:41
Model: Deco M5  
Hardware Version:
Firmware Version: 2.11.3

Hello,

 

I have just setup a Deco M5 mesh network and everything seems stable and the speeds throughout my home are acceptable. However, since upgrading to the mesh network I have lost access to my QNAP TS-453Be. I can periodically see the NAS through QNAP's Qfinder Pro software, but it informs me the the NAS might be on a different subnet before disappearing entirely. I can see the NAS is on the network through the Deco app, but none of my computers both Mac and PC can see it.

 

I have the network setup as follows. 

 

Any help would be much appreciated.

 

Thanks,

James 

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Re:Deco M5 can't access to QNAP NAS
2022-02-14 08:11:49

  @James.M 

Hi, thank you for the feedback.

Is the Deco working on the wireless router mode?

When you lost access to NAS, did it still show up as online on the Deco APP?

Did the notice on the QNAP software also tell about which IP range that NAS might have now?

If possible, could you please move the switch and NAS behind the first satellite unit to see whether this issue continues?

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