Deco X60 don’t turn on

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Deco X60 don’t turn on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 don’t turn on
Deco X60 don’t turn on
2022-02-13 16:29:09
Model: Deco X60  
Hardware Version: V2
Firmware Version:

Hello, one of my 2 deco don't turn on. Can you help me to identify what's going on ? I changed the power adapter of the other and the issue persist. But the other Deco turn on with both power adapter

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Re:Deco X60 don’t turn on
2022-02-14 06:55:55

  @juliolugo06 

Hi, welcome to the community.

How long have you had the Deco?

Have you tried to do a factory reset on this unit?

If still nothing happened, I am afraid this unit might be broken and you could contact the local support office to check for a warranty.

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Re:Deco X60 don’t turn on
2022-02-14 16:48:10

  @TP-Link Hello,

 

I have 6 days using the unit. I had to returns the package due to the product didn't turn on. I tried to make a factory reset, but didn't work.

 

Thank by your response.

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