Hi @Shawn1409 

Thanks for reaching out to us. 

Please note that the login username/password is the same as the local password when logging into the web management page. It is not the password of TP-Link ID or Wireless Password, but an administrative password created when you set it up at the first time.

If you cannot remember any username/password, please try the default username/password which is admin in lower case, however, if it still doesn't work, please press and hold the reset button until all LEDs turn on to reset the router to its factory default settings, then set it up again from the beginning via web management page or Tether APP.