Deco always disconnects and solid red light is on

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Deco always disconnects and solid red light is on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco always disconnects and solid red light is on
Deco always disconnects and solid red light is on
2022-02-27 01:17:03

Recently my deco M4 has been always disconnecting in the mornings and I have to off/on the main deco node to get back the connection. The light indication is solid red. Getting quite frustrated to be doing this every morning. I dunno if it's some settings in the app. Need help in rectifying and solving this issue.. thanks

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#1
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Re:Deco always disconnects and solid red light is on
2022-02-28 09:37:21

  @Preacher 

Hi, welcome to the community.

I see there are 2*Deco X20 under your TP-Link ID, not Deco M4, so I wonder whether you have chosen the wrong model?

In case not, there is a new firmware released for Deco M4 which fixed the instability issue and please install the following firmware first:

Deco M4_V2_1.5.4_220113

 

 

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#2
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Re:Deco always disconnects and solid red light is on
2022-02-28 15:14:53

  @David-TP 

it's ok the x20 was just purchased today. I got rid of the m4s. Thanks

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#3
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Re:Deco always disconnects and solid red light is on
2022-03-01 03:24:24

  @Preacher 

Thank you very much and I see the Deco X20 is online from the cloud server.

Currently, Is the new Deco X20 working properly?

 

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#4
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Re:Deco always disconnects and solid red light is on
2022-03-01 13:21:05

  @David-TP 

yes so far so good

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