archer ax10 ipv6 not working

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archer ax10 ipv6 not working

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archer ax10 ipv6 not working
archer ax10 ipv6 not working
2022-03-01 18:37:03 - last edited 2022-06-09 02:47:54
Tags: #IPv6
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.2.5 Build 20220117 Rel. 52085(4555)

hi

just bought a archer ax10 and all is working well, except ipv6 wont work no mather what settings i try

my old asus router worked just fine with ipv6 (just enabled native setting and all worked)

my isp has ipv6 enabled and working throught their own router

ax10 is working as wifi router in bridge mode, isp router just has voip and dhcp enabled the rest is throught ax10 (ethernet, wifi, iptv)

tried all settings and no go

contacted support and no go

would like some help before return time expires

thank you

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#1
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1 Accepted Solution
Re:archer ax10 ipv6 not working-Solution
2022-03-03 11:54:40 - last edited 2022-03-03 16:12:22

Thank you for the screenshot. @dkg 

 

To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:archer ax10 ipv6 not working
2022-03-02 02:38:44

Hello @dkg, thank you for posting on the TP-Link Community.

 

Can I confirm how is the AX10 connected to the ISP router? Is it working as an Access Point or Router mode? You can verify that by logging into the router web GUI and you will find an Operation Mode. If your ISP router is working as the internet gateway and DHCP server, please try switching the AX10 to Access Point mode then confirm if the IPv6 traffic can pass through.

 

BTW, who is your ISP, and what is the IPv6 connection type?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:archer ax10 ipv6 not working
2022-03-02 06:12:53
Hi Thanks for the Help Above i told the ax10 is working in bridge mode as WiFi router My old ASUS router works just fine with ipv6 My ISP router works just fine with ipv6 ONLY ax10 nota working ISP is meo from Portugal
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Re:archer ax10 ipv6 not working
2022-03-02 11:52:08

@dkg 

 

Can I have a screenshot of the IPv6 settings page? You can send it via email if you are concerned about the security.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:archer ax10 ipv6 not working
2022-03-02 15:39:28 - last edited 2022-03-02 20:37:57

@Kevin_Z 

thanks

 

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#5
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Re:archer ax10 ipv6 not working-Solution
2022-03-03 11:54:40 - last edited 2022-03-03 16:12:22

Thank you for the screenshot. @dkg 

 

To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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Re:archer ax10 ipv6 not working
2022-03-03 16:12:11

  @Kevin_Z 

thank you for the help

 

best regards

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