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Parental control does not work

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Parental control does not work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Parental control does not work

2022-03-06 16:04:40

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-03-06

Parental control does not work

2022-03-06 16:04:40

Model: Deco M4

Hardware Version: V2

Firmware Version: latest

Hi,

parental control is not able to block any pornographic site.

I'm testing the teen profile and so far the default configuration doesn't block any adult site.

I checked "youporn.com" at "https://global.sitesafety.trendmicro.com". It is marked as pornography, but the site is still accessable.

I had to manually add some sites to the black list but it doesn't even accept wildcards.

Anyone got an advice for me?

Thank you!

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#1

1 Reply

2022-03-08 03:32:41

Posts: 12299

Helpful: 1698

Solutions: 1084

Stories: 9

Registered: 2020-04-14

Re:Parental control does not work

2022-03-08 03:32:41

Hi, Thank you very much for the feedback.

For Deco M4 v2, It did not use TrendMicro Homecare service so the TM websites checking would not be fully used on Deco M4.

It has a TP-Link self-designed filtering database and some websites might not be added to it yet.

It is suggested that you could manually add these websites into APPs/Websites.

After that, we appreciated it if you could also send feedback via Deco APP>Overview>help>contact>suggestions and add the websites that have been found unblocked.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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#2