M9 plus not detecting hue bridge

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M9 plus not detecting hue bridge

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Clarkii

2022-03-07 00:25:23

Posts: 3

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Registered: 2022-02-07

M9 plus not detecting hue bridge

2022-03-07 00:25:23

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: 1.5.1 Build 20210126 Rel. 62679

Hi TP-Link support. I am trying to connect my Philips bridge to the Deco M9 plus. It search for only a couple seconds and then reports it can not find it. I have tried to connect it directly to the primary M9 wired to an eth port and it does not see it. I have tried rebooting both and still does not see it. The bridge is working, I am using via the app just fine and able to control all the lights etc.

File:

20220307_002423_edited.mp4Download

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David-TP

2022-03-07 01:55:19

Posts: 12346

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Registered: 2020-04-14

Re:M9 plus not detecting hue bridge

2022-03-07 01:55:19

@Clarkii

Hi, Did Deco work on the access point mode?

if yes, please refer to the suggestions in private message for further assistance.

thank you.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

M9 plus not detecting hue bridge

M9 plus not detecting hue bridge

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